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How are Your Customers Buying Since COVID-19?

Your customers are buying things differently since COVID-19. But how? We’re diving headlong into the new normal.

What are your customers doing and what does that mean for your business?

That’s right. We’re going to talk about customer buying trends since COVID-19, what we know right now, and its implications for the future.

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3 thoughts on “How are Your Customers Buying Since COVID-19?”

  1. We are seeing this here in Todos Santos, BCS, Mexico. Restaurants and shops are FaceBooking how they’ve adjusted, what they now offer, how they are contributing e.g. 5% of sales on Friday goes to the foodbank or local musicians are hosting FB concerts with tipjars (since they can’t play live) and a portion goes to the community. It’s been interesting.

  2. Here we are seeing small businesses taking orders on WhatsApp or FB and doing delivery. We don’t have large companies/name brands but all local. They are trying very hard to make ends meet and getting pretty darn creative! Personal shoppers so folks can stay home and minimize their exposure, really cool embroidered masks for sale on the street corner with online access to their store posted in big letters so you can write it down from your car and then get it set up for pickup/deliver. Even my veggie box guy is delivering to my house now once a week. He’s on his way right now!


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